F&B, retail and consumer products businesses are under great pressure in today’s dynamic environment to remain agile in response to frequent marketplace, technological and regulatory changes. Embracing new business models might be disruptive, yet sometimes necessary to stay relevant and ahead of the competition. The need to grow and manage margins and costs places additional pressure on businesses, sending a clear message to the management: either go lean or go extinct.
Meeting the needs of increasingly discerning consumers, staying compliant with the latest regulations, the tight labour supply, and rising rental and energy costs are among top concerns. Other key issues range from channel management, innovation, and business consolidation to internationalisation and the use of technology to boost efficiency, streamline operations and keep the supply chain lean.
At the same time, the pressure on businesses to stand out from the competition necessitates the delivery of an unrivalled consumer experience and over-delivery on product quality.